Victor graduated from University of Waterloo with a Bachelor degree of Mathematics. After working as enterprise support in tech companies for over 3 years, he made a switch to CRM management field, and has been working over 7 years ever since. He is currently working as Senior Manager, Analytics Execution at Scotiabank, who specialized in end-to-end campaign design and execution, while managing bank-wide initiatives in parallel. Over the years Victor has become a subject matter expert in the organization, primarily focusing on acquisition and engagement strategy.